The Right Hand

"She's my right hand woman - I couldn't do this without her."

The Story Behind the Name

That's what my CEO said about me. And it's the simplest way I know to describe what I do - I become the person a leader relies on completely.

With over 20 years of experience and nearly a decade supporting a senior leadership team, I know what it takes to keep things running smoothly, grow income, deliver events, and support a CEO - all at the same time.

Small businesses don't need a full-time hire. They need the right person, when they need them. That's what The Right Hand is.

Proven Results

What I've actually delivered

Not a list of responsibilities - real outcomes for real businesses.

Trusted

Personal PA to Senior Leaders

Provided personal PA support to senior executives - including gift sourcing, liaising with solicitors during property transactions, managing personal appointments and handling sensitive matters with complete discretion.

End-to-end

Executive Meeting Management

Managed complete exec and board meeting cycles from the ground up - selecting dates, coordinating attendees, building agendas, collating papers and maintaining action logs.

Multi-destination

Incentive Travel Delivered

Planned and delivered a European sales incentive trip for a team of 10 - managing destination research, travel, accommodation and on-the-ground logistics from start to finish.

C-suite

Board-Level Presentations

Created extensive board-level PowerPoint presentations for a national newspaper's sales department - translating complex commercial data into clear, professional materials for senior leadership.

£70k

Sponsorship Income Generated

Developed a sponsorship programme from scratch for a national event - generating significant profit in its first year where none had existed before.

Efficient

Systems & Process Improvement

Identified and streamlined operational processes - digitising manual workflows, implementing new systems and reducing friction - freeing up time for the people and work that matter.

Streamlined

Client & Customer Onboarding

Replaced a manual, attachment-based process with a digital onboarding form - reducing friction for new clients and saving significant staff time.

30→80

Events Programme Grown

Pivoted an entire events programme online when COVID struck - and grew it from 30 to over 80 events a year in the years that followed.

12,000+

Audience Reached

Brought newsletter production in-house, creating a regular communications channel now reaching an engaged audience of over 12,000 contacts.

UK-wide

Roadshow Series Launched

Conceived and delivered a national roadshow series from the ground up - generating income and providing tangible value to attendees across the country.

How I Can Help

Practical support that keeps your business moving

Whether you need ongoing operational support or help with a specific project, I work flexibly around what you actually need.

Operations Support

Creating efficient ways of working, process documentation, standard operating procedures, organising files and information, and improving workflows so your business runs smoothly behind the scenes.

Business Support

Inbox management, diary management, customer enquiries, quotes and proposals, document preparation and general administration — the day-to-day tasks that keep everything moving.

Client & Customer Experience

CRM management, following up enquiries, client onboarding, booking systems and keeping customers updated — so every client feels valued and nothing slips through the cracks.

Projects & Growth

Research, event and project coordination, supplier liaison, launch support and keeping projects on track — hands-on support when you need to get something done.

What Others Say

A word from those I've worked with

"Jo consistently demonstrated professionalism, integrity, and a strong commitment to our charitable mission. She played a key role in ensuring the smooth and effective operation of the organisation - managing administrative systems, governance requirements, and day-to-day business functions with attention to detail. She approaches challenges calmly and professionally and can be relied upon to deliver good quality work. I have no hesitation in recommending Jo and am confident she will be an asset to any organisation fortunate enough to work with her."

Tracy Hill Executive Director & OD Specialist

View my LinkedIn profile

Working Together

Monthly support packages - from £150/month

Experienced operational support, without the cost of a full-time hire. Flexible, jargon-free, and designed around what you actually need.

Starter

Light Support

£150/month

Up to 4 hours per month

Gentle, steady support for small businesses who need things to stop slipping.

Perfect for small businesses and overstretched CEOs.

The trusted pair of hands every growing business needs